This page explains our approach to privacy on our website and how it affects you.
These are just the key points. If you need details, keep reading.
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as the web browser you use and the resolution of your screen. All of that information is anonymous - so we don't know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of 26 months.
If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
Our email marketing lists are managed by our webmaster, Web Smart Media. Therefore, some personal information may be shared with them for marketing purposes.
We currently use Stripe to process payments. By using a third party payment processor such as Stripe we avoid ever coming into contact with your sensitive payment information. Less sensitive information, such as your name, email address, and address will be shared with us in order to processes your purchase.
When you sign up for an account or order something through our online shop we will record specific personal information about you, such as your name and email address.
We also log account and transaction history for accounting purposes, and to monitor our business activities.
The online shop is provided and managed by our webmaster, Web Smart Media.
We use a self-hosted system - not a third-party service - to take bookings through our website. Therefore we handle the information you provide via our booking engine in the same way we would if you had made the booking though some other means.
Our booking engine is also managed by our webmaster, Web Smart Media.
A cookie is simply a technology for remembering something about you, in the form of small pieces of data that we store in your web browser. Every time you visit our website our cookies are sent to us, letting us recognise you as the same person that had visited previously.
If you wish to block cookies you can do this in your browser settings; you can learn more about cookies and how to block them here.
You have legal control over your personal data, and so you may at any time:
If you need to do so then please get in touch with us using the details below.